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  • Walking into Bhelwala, you can instantly tell it follows Chipotle's fast-casual formula. You go down the line ordering rice bowl or wrap, then you select your proteins, veggies, and sauces. Even the layout and the industrial-modern decor of the interior is Chipotle-esque. If you're unfamiliar with the process or the food, the employees are extremely helpful and more than willing to let you sample everything prior to ordering. The customer service was the best part of the experience. Everyone was friendly and genuine, and you could tell they put a lot of effort into trying to make this concept work, which makes the next part harder... The food. It isn't good. I'm not an expert on Indian food, but I've tried enough from several places to know what *I* at least like, and sadly this place misses the mark. I was able to try the chicken tikka masala and lamb meatball with spinach masala. Both were bland, room temperature, and just way overpriced for what you get. And the naan was pretty obviously of the prepackaged, store-bought variety, just reheated on a flattop grill into a dry, stale disc. I really wanted to like this place, but it unfortunately misses the mark where it matters most: the food. I love the excellent service and that they brought a different concept to an area that is otherwise oversaturated with tired ass chain restaurants, but I can't say I'll be back.
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