I don't think I've ever felt more betrayed and disgusted with a store than this one. The associate, Brian Danser, withheld information from us. Told us he could return the activation fees and he couldn't, told us to 'try out' the insurance even though we told him numerous times wet didn't need nor want it but he still put it on because he could remove it if we didn't like it. The catch was we had to be with sprint for at least 3 months before he could return our insurance fees. He never told us the $100 20gb didn't include voice and data. Said he 'drew' everything out in his whiteboard but he didn't. Never wrote down anything for us. This associate along with the absolute horrible cellphone and data service from Sprint made it an easy choice to switch to AT&T.
DO. NOT. USE. THIS. SPRINT. STORE!!!