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  • Another HORRIBLE experience...after a long week it was pizza Friday (supposed to be followed by a !! but tonight is was :( ) Instead we were delivered the wrong pizza. Called to let them know they got it wrong, but couldn't wait another hour for delivery for our children's pizza...their response "well what do you want me to do about it?" Really?!?!?! 1) I want the managers to know how bad they are screwing up, 2) someone to take responsibility for the screw up and 3) do something about it to make the customer feel reassured that the next time (there won't be a next time for us) will definitely be a better experience. Sorry guys, but been in the industry (even pizza) and this is unacceptable...no more business from us and DEFINITELY no recommendations to friends...hard to gain business if you treat customers (especially repeat ones) as badly as you have.
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