The good stuff: Delicious "classic" meatballs with tomato sauce, cool decor, friendly management (who handled our situation very well)
The bad stuff: Super slow service, horrendous caesar salad (bland, dressing tasted like mayonnaise), rock hard bread (literally could barely chew it), side of pasta was a portion fit for a small child
I hate to say it, but I doubt this place will last very long unless some serious changes are made.