Do I state the good or bad first?
I've been here probably six times already as it's within the Paris hotel and easy when you're staying here. So this review isn't after one bad experience.
GOOD: the food is good but not great. Granted all I've had was breakfast but the food is the only reason I have returned. The initial sitting is good as there are a few people who walk around getting drinks and coffee. They are prompt, kind, and have coffee and cream in hand. That is where the good ends
BAD: the service is extremely SLOW. Every time I have been it's taken on average 5-10 mins just to get someone to say hello. An "I'll be right with you" goes a long way. I've been a server in my younger years. I know how it works. They are polite, never have had an argument there, but the lack of attention is obvious. When it comes to the check half of them are MIA while the other half present it in a timely manner.
Service is half the experience. I gave two stars because the friendliness and food are good. The service is the reason I wouldn't have given four stars.