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http://www.openvoc.eu/poi#funnyReviews
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  • They are quick to overcharge you and collect your money but crap on customer service. I would expect more from a dealership that represents such a great brand. Paid just over $1000 for my yearly service. They called me to ask if I could come back to collect some touch up pens. I refused to battle traffic so they sent it with their shuttle driver. My accountant needed the invoice for the original purchase of the car. Spoke with Chloe on a Monday who said she would send it via email. Waited one day-no invoice. After 4 phone calls with multiple messages, I had to be insistent that something so simple be escalated to the attention of the manager. If they can't handle something so simple, I don't know how they handle the intricacies of fixing European car. Worries me a bit. I was also told that they would have to go onto their stock room to find invoice. That could've been communicated in a professional way well before the fourth phone call. Not respectful that people are busy. I would avoid and go to another dealership.
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