rev:text
| - We felt like banh mi sandwiches and wanted to try a new place. I am so torn about this restaurant because the food was good and cheap, but the service was terrible.
First off, there is a yelp check-in offer for 2 free egg rolls. When we showed the waiter, he rolled his eyes and looked annoyed. Hey, if you don't like giving out the free egg rolls, then stop offering it.
There are 9 banh mi sandwiches to choose from. I ordered the pork combo and my husband ordered the bbq pork. The waiter told my husband no and that they only had the pork combo sandwich available right now. What? You're out of 8 sandwiches? Weird, but my husband got the available sandwich.
When the sandwiches came, I was surprised at how big they were! And for only $3!! They are almost twice as big as the sandwiches at Hue Thai, and cheaper to boot. About half way through the sandwiches, we asked about the egg rolls, which never came out. Our waiter again rolled his eyes and went and got them.
Here's the kicker that really upset us. We heard the guy at the next table order the same sandwich my husband tried to order before, and they didn't tell him no. We called over the manager and complained, saying we were told they wouldn't make any other sandwich except the pork combo. The waiter ran over and said, "That's because when you ordered, the grill was full and it would have taken over 30 minutes to make your sandwich." One, why didn't you tell me that and let me make that call if we wanted to wait that long. Two, this other guy ordered his food only about 10 minutes after us, so the waiter's explanation didn't make sense.
I'm so torn as to what to give this place because as much as I thought the food was delicious and at a great price...I don't know if I would come back because of the service. I felt really uncomfortable and lied to, and I just don't know if I would try it again.
|