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  • Been waiting to take the fiancee and son out for Mother's Day all week. This was our worst experience with any restaurant yet. Peter, our server, was awesome. The rest of our experience was a nightmare. Waited 30 minutes to be seated then over an hour for our food, which was cold and stale. Served my son hard, stale, and cold french fries. His chicken sliders were lukewarm and stale also. Our entrees came out 15 minutes after his and everything on our plates was lukewarm. We waited over an hour. Then the mgr comes over, introduces himself and states that he could have our food reheated. WTF? I don't want lukewarm stale food to be reheated. We just wanted fresh hot food. At this point we decided to leave. After ruining my fiancee's Mother's Day, they douche bag mgr still charged us for our drinks and appetizer. We will never revisit this location ever again and possibly never another cheesecake factory ever. Mother's Day only comes around once a year and ours was ruined by inconsiderate and unempathetic management. The one star is for Peter the server because he rocked.
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