Had dinner here last night before the Cavaliers playoff game. It was just short of horrible. Service was very slow, which we are rather used to here, but the food was downright horrible which came as a shock. We have eaten here probably a dozen times and have been OK with slow service because we were with friends and having a nice social evening so it wasn't all that noticeable. However, when the food is horrible, the lousy service becomes very apparent.
Two items we ordered did not show up until we asked for them (twice)....and it took 15 minutes to make these requests because our sever never came around. Drinks were empty and all we could do was look around the room and see that hardly anyone had food in front of them. When our orders did arrive my wife and I had ordered burgers...both were to be medium. Mine was burnt to a crisp and hers was literally raw (sent that one back and refused to pay). I had requested vegetables in lieu of frites....to which I was told "no problem". Next to my burger were a couple carrots and some celery....uncooked.....like they pulled it off a salad tray and threw them on my plate. Ridiculous. Never going back, I'm done with this place.