I tried to order online so I could get the $5 off an order of more than $20 only to discover that their online ordering was down. Then I called and asked if they could honor the $5 off since their system was down and was informed by their disinterested employee taking my order that she would not be able to do that but could take off the delivery fee after she put me on hold. I placed the order for $65 worth of pizza. When we got the pizza it was cold. We live approximately 1/2 mile from Mamma Mia's so I'm not sure why the pizza was cold. I called to complain and was informed by the same employee that the manager was gone and that he should be in tomorrow but she didn't know what time. I have ordered from them before and never experienced such bad service maybe their management should be more involved.