The worst customer service experience in Toronto. Shocked when the surly attendant grunted at me following the placement of an order (I chose straight from the menu and made no requests for customizations).
After handling my money and touching equipment nearby the cash register the attendant proceeded to prepare food without washing hands or putting on gloves. Additionally, the take away food container was thrown down behind a sink as rice was prepared.
Given the rest of the food preparation was to happen out of sight I immediately called the attendant over and requested my money back. I advised I would never return to this location.
On the way out, two patrons asked what had happened and, on hearing the service experience, reflected that this location is known for bad service.
Freshii - I love your franchise, but do something about this location. They are ruining your brand.