Friendly helpful staff. Though they could stand to hire a few more employees in my eyes. At Some locations honestly they hire people who know NOTHING about a car. But then they hire employees who are on the same level and know what your talking about. I mean HELLO we are at AUTOZONE which means we dont pay bend me over labor rates at a shop. WE DO IT OURSELVES. Even if they give you the wrong heater bypass hose they help you to find the right one. Pepboys Thumbs Down. Autozone Thumbs up.