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  • Customer service is awful and that is being kind. I got into a yelling contest with the store manager as he did not to want to accept a return from last night. I bought a DE for my pool filter and checked with the clerk that if needed I can return it with no problem (as long as I did not open or used it). The store manager told me that he cannot accept "chemicals" back and that the clerk from last night made a mistake saying that I can return it (although the night before the clerk specifically said that I can return it). After the yelling contest and raising my blood pressure the store manager "agreed" to take it back and credit my credit card. The store manager was unprofessional and on somewhat slezy. Not a nice experience and I would not recommend this store. (and for Leslie management, please send this manager to some customer service and conflict resolution training, he needs it quickly before he get into trouble).
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