THIS JUST IN... Two times now I've had the best... BEST iced coffee. Consistent and caramel-y in nature and just plain good! They must do some sort of a cold press because after they fill it up about 3/4 of the way they top it off with some water. Next time I go I'll ask for details, but trust me when I say it's the best I've found in Madison next to Intelligentsia at Johnson Public House. Add to this the fact that the woman helping me today remembered to fill it to the top (no room for cream), said hello when I came in, have a good day when I left... all these things will make it so I spend quite a bit of remote work time at one of their tables. I still don't know why reviews are slim, but I'm ok with the fact that folks think Barriques on Monroe and their cornucopia of wine, beer, coffee and tea offerings are better. More room for me at Gallup!