They have made me feel like a VIP every time I visit for my cut and highlights/low lights. I am always confident in their work and feel like a million bucks every time I leave! One time I tried to die my own hair and it ended up very, very bad. I made an emergency appointment with them and I walked out with the best color and fix I could have asked for-They are well trained Life Savers! I took away one star because they pretty dang expensive, but when I have the money available I thoroughly enjoy this salon and appreciate the quality experience!