Service center here was professional. I had a coupon for a 30 buck oil change and tire rotation. They said it'd take about an hour. (I had an appointment) they took an hour and 10 mins. Told me I need my brakes and tires replaced. But they explained what was going on with my car and related the numbers back to why the services needed were to be done. I am currently shopping around, but they had a great friendly staff.