| rev:text
| - I am torn between the generally nice facilities and the crappy, indifferent staff.
Facilities: Kind of clinical, in a hospital or gym way. The locker room is way too bright, yet the hallways to the treatment rooms are too dark and depressing, with gloomy grey paint and no decoration. On the flip side, the waiting areas in both the women's locker room and coed area are SO nice and comfy, with large chaises and couches to curl-up on.
In the ladies locker room, they have one of the largest dry saunas I've seen in an interesting curved shape and mood lighting that changes color. There are three shower areas which replicate cool fog and a rain forest downpour, some with aromatherapy built in. Caution: watch your nipples during the rain forest shower, it gets painful if you're standing in the wrong place. The steam room also is huge. I really like the hot tub area with heated chaises, but the tub itself is VERY small. It has two reclining areas that shoot small bubbles, which is quite relaxing. Also in the locker room is a heated laconium which isnt as hot as the sauna, but very nice.
Hated the shower products. Bad shampoo and condition that just didnt wash out, particularly since the shower heads are so lame and low pressure.
In the coed area, there is a salt room (this seems to be a popular amenity now) and a wave room, which displays simulated waves on the ceiling while you recline with your feet elevated above your head. The images reminded me of the planetarium or a Pink Floyd album cover (Meddle?). Overall, kind of boring.
Massage: Was great and my therapist was very friendly and engaging while we walked the 1/4 mile or so to the room. I dont know why the therapy rooms are so far removed from the locker area. Anyway, I had a 50min upper body massage and he really applied the pressure which was great.
Staff: Sucked ass for the most part. Dude at the front desk seemed annoyed that I was there. No one was at the desk in the locker room, and when someone did show up, she didnt show me around the locker room. Instead she just pointed down the hall and said, the water area is down there. Oh, thanks that's informative. When I stopped staff to ask a question, they almost gave me dirty looks. And when I checked-out, the same dude gave me attitude again when I had questions about the coupon I had (came with a hotel package). He didnt know the answers and made no effort to find someone who did.
This is one of the most expensive spas I've been to (they actually raise the prices on the weekends!!), and you better offer good customer service in return. I would go back to Qua in Ceasars, which has spectacular service, before coming here again.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)