The guy behind the counter was so sweet it was my first time in the place he helped me with what to order ...... He gave me my food and he even gave me free French fries with my order.... I took 2 bites of my food what was good until I found a hair in my fries .... It was short and black just like the guys behind the counter I couldn't eat another bite ... He was so sweet I didn't want to say anything to him so I just threw away what was left ... The customer service was great too bad I wasn't able to say the same about the food..