Update! I came in tonight excited for the green chili on this Arizona chilly day. The gal at front greeted me with a smile, made small talk, while we waited for my credit card to process and thanked me for the tip I left her. There was even 80's music jamming in there that I was able to listen to while I waited for my Togo order. Definitely a different experience but a much better one!
The food is awesome and I crave this place! The staff could cheer up a bit or act like they enjoy their jobs.. That's the only reason I can't give it 5 stars.