I desperately needed a haircut and called on the spur of the moment not expecting to get a appointment on the same day. Jaclaan managed to fit me in at the last minute and I can't say enough good things about my experience. The staff was incredibly welcoming and professional and Laura, my stylist, gave me one of the best haircuts I've ever had. I felt valued as a client and I will go back soon to make use of their numerous spa services.