My Family and I have been dinning here at least twice a month since they opened and usually have great experiences. Sadly, last night was a different story all together ;-( . We arrived at 7:30 pm, and even thought they were pretty busy, we were seated right away. We always start our meal with a couple orders of calamari and were very disappointed to find that the quality had changed. The calamari they served us last night were tough and rubbery and it was obvious that their management team had selected a new vendor, and compromised quality to improve their margins. Another dish that brings us in to Sushi Brokers on a regular basis is their Citrus Yellow Tail. We always order it with thinly sliced jalapenos to spice it up a little bit and last nights chef served it to us with jalapenos cut so thick they would of over powered a plate of nachos. The final fail in this less than impressive dinning experience was the service. Our waitress forgot one of our selections (woked veggies and brown rice) and when we asked her where it was, she blamed it on the kitchen and told us she would get it started right away. After 20 minutes and another round of drinks it still hadn't come so we asked her to go ahead and make it to-go and bring us the bill. Even though the veggies and rice were never brought to the table they were on the bill. So we decided to stay and wait for them, which took another painful 10 minutes. I sincerely hope your management team takes some of these criticisms to heart.