As far as I'm aware, this is one of the only places at the Hard Rock that offers tea. Culinary Drop Out and Mr. Lucky's don't serve none of that, FYI.
I came here twice to get my tea fix. It's $2.60 for a 12 oz cup, which I suppose is reasonable. Actually, the prices here aren't as inflated as cafes at other resorts. I can't comment on the food; though, the pre-packaged offerings didn't look appetizing.
Service wasn't as bad as others have experienced. The cafe was full of patrons when I came here in the morning, making it not the ideal place to quickly grab something to eat and drink and then head off. Might want to go elsewhere for that.