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  • Was referred to this office by my PCP for kidney stones. I was only experiencing minor discomfort. I was informed I needed surgery to remove a stone and a stent placed. Surgery was scheduled for a couple of weeks out. The day of the outpatient surgery my husband called the surgery center once and Sunrise Urology twice during normal business hours as I began experiencing extreme pain, flushed face, hot and cold flashes, fever and nausea almost immediately upon returning home after surgery. I finally got a return phone call from Dr. Lin 22 hours later. I have a very high pain tolerance normally. I was still in extreme pain and was told "sometimes that happens" and given a prescription for bladder spasms. That did not help. No follow up after that. I then returned to the office a week later to have the stent removed. I voiced concerns to the assistant at that time about pain due to what I had experienced before. I was told this should be "easy" and maybe a little pinch is what most people experience. The removal was rather painful and Dr. Lin stated I might feel a "little cramping over the next 48 hours." He also invited me to visit his church for Easter while I was still undressed and he was holding the stent he had just removed. I left the office feeling uncomfortable both physically and emotionally. I took some Motrin as soon as I got home but within an hour of the removal the pain was so intense I could barely breathe. I felt as if someone had hit me in the back with a baseball bat. I then took the prescription Dr. Lin had given me after the initial surgery and it had no effect on the pain level. I again started with chills, hot flashes and throwing up. I called my husband to come home from work early and he took me to the ER. They were able to do an IV to get the pain and nausea under control. The ER also gave me a stronger pain pill as the doctor there said that what Dr. Lin had given me "might as well have been Chiclets." Although I realize that not everyone has the same experience, the lack of compassion and follow up from this office is not acceptable to me. (I still don't have the biopsy results as of this posting 9 days post op.) I will not be returning for any additional visits.
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