Tried JJ's bagels twice. Liked them very much. Actually liked them better than Kashmans. They had a nice firmness to the outside and a bit chewy like I like them. I still prefer the size of a New York bagel to these, but they had good texture.
I thought the staff was very friendly, especially one of the male employees in the morning. Don't know his name but he met me at the door w/ quite a greeting and also said goodbye when I left. Big smile. I felt like he enjoyed this place and that goes a long way. I'll have to come back to see how they make a sandwich!