I will start off by saying that I have been to other locations and have had no problem with the food, but this time we got the nachos like every other time and was very dissatisfied. They were extremely dry and hard and tasted a bit on the stale side. There was also hardly any cheese which was a must for the stale nachos. So we had to send it back to ask for more cheese. On the other hand we also ordered calamari with the chipotle mayo sauce and it was delicious.
Service was prompt and our waitress was nice. The only complaint we had was that we asked to move inside from the patio because it was cold and they did with no problem, but then put us to sit indoor under a huge fan which felt colder than outside. We wanted to ask to move again but did not want to be a hassle.
To sum up, I would visit the Firkin again but not this location.