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  • Disappointing pretty much sums it up. I walked out hungry after having spent $20 on just myself. That's just unforgivable in my book. Wait Time: You can expect a 45 minute to 1 hour+ wait regardless of which day you go to this location. Why? Well you are fighting against the "mall crowd" as will be evident when you enter the parking lot and see the people sitting on the curb or standing around outside the front door. If standing around doesn't suit you then you can try to jostle your way toward the bar area like I did and steal a seat if lady luck is on your side. Trying to find two seats together? Meh... forget about it and enjoy your wait. Bar Area: If this place had one redeeming quality it would be the beer selection. I've been to quite a few bars in Cleveland but this one has my vote in terms of variety and quality of beer selection. A good healthy mixture of rare imports and tasty new selections. If they keep their taps clean over the years it's a great place to snag a beer. Only problem is that the bar is on the tiny side of things. It's hard if not impossible to find a spot due to limited space and an influx of people trying to beat the line at the door and eat at the bar. Food Quality/Value: At $9 per burger with approval from a "5 star chef" *snicker* I went in expecting one of the best quality best tasting burgers in Cleveland. What I got would have trouble standing up to a meal at 5 Guys just across the street. Very average tasting burger. If it wasn't for the Balsamic Steak Sauce I would have had to ask for a refund. BLEH. Portions are tiny. Fries were shoestring tiny and bland. The $5 "Bad*ss" Chocolate Shake was way too thick and taste like ground up Hersheys Dark Chocolate bars.... just plain bad all around. Staff: My first impression was not so good. It was hard to get their attention because they were so overwhelmed and flustered. I was presented with the wrong check at the end of my meal. Never in my days of eating out has this happened to me until going here. I felt bad for them in a way because this place is perpetually slammed with the mall crowd looking for a slice of gold. Seems like they aren't very well prepared for this type of crowd. Summary: You can get a much bigger bang for your burger buck across the way at 5 Guys. Much less headache to deal with as well. Won't be back. Certainly won't bring my friends here and I will spread the warning.
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