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  • Let me start off with - I love Yard House however, yesterday's experience was not the best. Our waitress' were super friendly per usual(Our original waitress went home and we got a replacement). took 1hour and 20 min before we got our food. My sisters kids were turning into the snickers commercial. After 45 min - my sister asked the new waitress if the kids meals were coming. Waitress got the manager. He told us our food was delivered somewhere else and they were making our food now. Had we not asked the waitress where our food was ... would anyone have ever noticed we hadn't gotten our food? It was just super annoying because we had 2 hungry kids and The unexpected 2 hour lunch almost made me late for my doctors appointment. Manager comped our meal for the inconvenience - it was a nice gesture and I know shit happens but still annoying.
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