I am a FIRST TIME BUYER of a Motorhome/RV and the Sales person was great. Absolutely wonderful. Even when we bought we received our $50 gift card and the cashier was great trying to find us on the computer MORE Discounts then already listed.
The internal side is horrible. From the time I chose my RV and going thru MY OWN BANK was like a turn off for them. I have USAA. USAA said they would have a check to them in 1 day for the RV and the Manager saying "well we can't guarantee it without a Deposit" even through I said the check will be there tomorrow and email from the Bank showing it. I said "oh well if it isn't". Almost too pushy.
I have had my Motorhome for MORE THAN 30 days and have yet to receive any DMV paperwork and my paper plates are expired so No road trips for me which I did have one planned. Plus I am receiving letters from my bank on the Title and paperwork they haven't received. THANKS CAMPING WORLD.. I have emailed and called and left 3 messages with 3 different people and NO ONE calling me back. Finally on my 4th attempt i talked to a finance manager who said "I'll walk it back and personally see what is happening. I'll call you back". 3hrs later NO call back and I had to call them back and left a message. Also emailed returned saying "I am with guests, I'll you in a hour". NO PHONE CALL BACK. This isn't their first Rodeo.
All i can say is AZ is the RV capital of the US. Shop around. Others would love to have your business. STILL WAITING ON WHAT HAPPENED TO MY PLATES!!!!!!! TO THE GM: YOU NEED TO REALLY REVIEW YOUR QUALITY OF SERVICE AND AUDIT YOUR DEPARTMENTS. TAKE A LOOK AT YOUR REVIEWS....