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| - The service has gone downhill. I brought two of my friends here for lunch as they haven't been before, I told them it was terrific. I had been here a couple times for dinner and lunch in the past, and the last time I visited Senses was only to buy their pastries for a meeting. When I arrived this time, holding a baby in a carrier, the hostess looked right at me, and then went behind me to some other people that seemed to have just arrived and asked if she could help them. Then she took their coats and hung them up. I suppose these other people could've been waiting first but she could have politely acknowledged me. After seating them she came back to me and without saying "hello" asked if I had reservations, which I did, and then replied "well she is already there" with a tone like I should've known this, and then she didn't even ask to take my coat. When I arrived at my table my friend also complained about the service as well, and I heard other grumblings at nearby tables. My friends ordered the cheesecake which they didnt know would be frozen balls, they were disappointed. When I ordered a coffee they didn't ask me if i wanted cream, just brought milk. They also forgot to bring us bread. I know these are all small things but its these small gestures that make a great experience at these fine dining restaurants. If I wanted this type of service level I would go to a diner. However, my entree, the steak, was delicious and cooked perfectly. Having said that, I won't be bringing any more friends here - I was a little embarassed.
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