Walked in and they were too busy to see me at the Genius Bar. OK, fine, but they also wouldn't make me an appointment, said I had to do it at home on the internet. Whatever. Then I came in three days later and the woman helping me couldn't been less interested, ruder, or more condescending. It was an iPhone screen issue, and she told me they could replace it for $149 but that it probably wouldn't work and I'd have to buy a new phone anyway. Obviously all she cared about was doing the least amount of work possible and making me buy more of their crap. Took the phone to an iPhone repair place and they fixed it for $90 in 25 minutes, no problem.