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  • Had a gift card and their $10 coupon for Lobsterfest. This place is getting to be a real dive! It is being remodeled and shows it. About 9 miles away from where we live, and arrived at 4:30 PM on Sunday. Outside was crowded, but were taken in about 5 minutes. I showed pic of $10 coupon and manager said it was okay. We were seated by the back of restaurant and Jason was server. Nice boy! Literally! Husband ordered the stuffed tilapia, sorry, out of it at 4:30 PM! substituted sole. I had the Lobster tail, shrimp scampi, fried shrimps (tiny) and crab legs. Meal arrived, crab legs smelled at the connection where the legs are of iodine. Bad sign, old! Lobster tail overcooked. Husband's dish were 3 or 4 pieces of fish, no stuffing, no lobster! Took back lobster tail, took back husbands fish. Returned with new lobster tail. Couldn't get any meat out of crab legs, Jason put on plastic gloves and took out about a tablespoon of crab out of three legs. Cold! Husband still not getting his meal. When it was finally served, I was just about finished. 2 small pieces of fish wrapped around stuffing, 2 pieces of lobster! no broccoli, just a baked potato. Never got more biscuits either. Gave the server my $50 gift card and a credit card as bill was almost $40 told him to take out $25 from gift card and put rest on credit card. Got back credit card with $23 charged to it. Where is the gift card? Oh, he said "I threw it in the garbage! Unbelievable!!! He dug it out and gave it back to me and re-did the entire bill. Now it was $25 plus the balance on the credit card. WOW! I went to the bar manager, because I had asked for a manager before getting the bill and she never showed up. The bar manager took the receipts went back to check that I had $25 left on my gift card. Instead, he came back and gave me a NEW card. Wrote to Red Lobster corporate and called up today. Will never go back there again ! Overpriced, incorrect and unbelievable!!!
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