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  • The situation: Two days before Christmas and haven't picked up the gift my wife wanted. Friends tell me to try The Diamond Center. Greeted by a salesperson who when I asked about what I wanted (specific Pandora bracelet charm) was unhappy that someone obviously moved it since he had just seen the charm a few hours earlier. He informed me several times that he was not supposed to be there that night anyway and he couldn't believe they made him work etc. That is how my experience started. They didn't have the item I wanted in stock. When he was unable to locate it, he finally asked his colleague and another salesperson was able to find the item I was looking for at another store in Janesville. I was starting to feel a little better until the first salesperson asked how I was going to pay for the item. I told him I would pay for it when it arrived at their store and was told that unless I paid for it that night it would not be sent to their store. Merry Christmas Diamond Center dude. I will never recommend your store to anyone.
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