Like others, after spending hours on hold and receiving call backs from customer service only to be put on hold again, I have service from Duquesne Light. After three months of bills near $100 per billing cycle during the winter (I have gas heat, stove and hot water) this has to be the most expensive electric service on the planet. I have friends in the area that have Allegheny Energy with larger homes and smaller electric bills. This company has to go.