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| - Went for lunch with 3 friends on a Friday at 1:30 p.m.
In a nutshell, won't go back.
The patio is lovely, but on our visit most of the good things ended there.
Service took nearly 30 minutes... this from a menu with exactly 3 lunch items on it: veg plate, non-veg plate and pakoras. On top of that my lunch was nearly forgotten. I guess it's normal for one person to sit there waiting and waiting. I was especially ticked off when another table got their two plates while we had one waiting. And this on top of our pakoras coming out after as well. By the time I corrected this problem with the cook who brought my meal out, the papad was clearly scorched in their rush to finish meal. Lastly, nobody seemed to be able to stay on top of getting 4 sets of cutlery and napkins out to our table. All this and only 3 of 10 tables were taken, so not busy.
The food is not exceptional, although the pakoras are worth it. The plates themselves for $10 + tax are two curries, rice, a papad, and some cold sliced tomato and cucumber. The tamarind dipping sauce for the pakoras was not the usual jarred sweet kind, so that was a bit nice.
All in all the owners/management need to make a choice. They either add some staff who can pay attention to what is going on at the tables in the garden behind the coffee bar so that service is not a joke, or they figure out how to speed up service on what is otherwise a very simple lunch, and not convey that you are getting something more special than it is.
I was resistant to leaving a tip back at the counter, but my friends went all Canadian on me. Frankly the gap in service between the front of house and the kitchen is so glaring that a further payment for service is really unjustified. Needs much improvement.
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