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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • In home tech was fine, but the lack of any sense of customer service is appalling. Was given window of 10-1pm for initial visit. Tech arrived at 3pm. Very nice guy, set me up to come back with needed part on Monday 9-11am. Got call from the Schedule Master today who insisted the "tech can't do that" and at this point they could only commit to Monday and would call me on Friday to narrow it down to a 4 HR window. She was arrogant, condescending and nasty. Showed up on Monday but it was the wrong part. Need to reorder and go through one more round of schedule hell. Tech calls with 9-12 window. Scheduler calls me a few hours later and gives me 10-1 window. A couple hours later get email saying window is 11-2. Tech shows up at 1:45, problem finally resolved. Bottom line look at the reviews and how many mention Home Warranty Companies. Good businesses don't have to resort to home warranty cos to feed them work. Technicians were polite, efficient and professional, but seem to be held back by office lack of customer service and scheduling inc
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