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| - Food 3.5/5 (50% of final grade)
Came to this place on a Thursday night, and it was packed! I ended up ordering a plain cold matcha, and boy was it refreshing! I wanted it to go, but they explained that the quality might differ, so they can only offer it to me in-store. I ended up drinking the tea from a nice matcha bowl, which they used to whisk the matcha powder with water right in front of me. I haven't the chance to try their other foods yet, but from the looks of other customers, they were VERY satisfied. Next time I'm in town, I would most likely swing by to try their other foods.
Ambiance 3/5 (15% of final grade)
Little can be said about the ambience. It had a slightly more polished feel than, say, Chatime, but in the end it was obviously a place you drop in to buy take-out drinks. They did, however, have a small, Japanese, traditional seating area at the back that might be able to fit about 6 people max. Too bad I didn't get to sit here. I only gave it an extra .5 points for this though, because it seemed odd to me how they expect people to sit and enjoy their tea when there is such a busy and fast-paced atmosphere about. Although the general experience was great, the place itself was small, which felt very cramped for me the entire time.
Service 3.5/5 (15% of final grade)
There was something about their service which I can't quite put my finger on that was good. They weren't really chatty, but they were professional while being happy and enthusiastic about their products when I asked them about some other products. In general, their service was as refreshing as their matcha.
Cost 2.5/5 (10% of final grade)
The pricing was standard for a downtown establishment. Think Starbucks range.
Other 2/5 (10% of final grade)
Brownie points round! Brownie points only for the smiles the staff had.
Final Grade = 63.5/100 = 3 Stars
TLDR: Try it just for the heck of it. I can definitely see myself going back to try their other stuff once I finish my bukkitlist of foods. This place, however, isn't special enough to go downtown specifically for. The place was too cramped.
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