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  • I'm so torn bc I'm an original Andy's ( it will always be Andy's!!! ) so of course the food is great. However, at this new location my food was sub par. My burger was cold, bacon was hard, and my requests were ignored. I don't know if some of this has to do with the service bc everyone in there seemed very distracted. It was like in school when your teacher steps out for a minute and everyone goes crazy. Everyone was very nice but just bc you're nice doesn't mean it's quality service. I had to ask 3 times for my missing fries which I wanted crispy but just gave up on that, 3 times for a cup of hot sauce and wave down someone for refills. I know that might sound petty but wait staff is supposed to offer refills, right? When we were still eating someone came over and announced our total. I'll probably stick to the university location but thanks for the good food.
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