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| - First of all, I am so very happy that people in the west valley have an all vegan eatery at their disposal. This location is in a strip mall so there's lots of parking. The building is new, clean, and has a lovely outdoor patio area.
As most of us know, although Loving Hut is an international chain, each Loving Hut is individually owned, with some owners having multiple locations. This being said, I try to keep that in mind when trying a new location, because the menus vary based on ownership. I try...
On to the food...
SPICY CHA CHA $9.50 - Regardless of ownership, most U.S.A. location tend to sell this popular dish. At one of my favorite local LH's (a different location), this dish comes with sauce (including a tartar sauce option) and your choice of fries or steamed veggies. At this location, neither the sauce or a side is included. It was an additional $3.75 for a side of plain ole fries, and $0.75 for sauce. In total, this dish ended up being $5 extra dollars (compared to other LHs).
MONGOLIAN WONDER $9.25 - After a lot of indecisiveness, I ended up getting the Mongolian Wonder. I was asked if I wanted white or brown rice. I choose brown rice. I was not informed that it would be an additional charge (my favorite LH includes rice), but it was... $1.50 extra. I was not a fan of the flavor. I've had this dish elsewhere and it was delightful, but not here. It was lacking and underwhelming.
GOLDEN WONTONS $5 - The fried wontons were perfect. Crispy, golden, and deliciously tasty. They, by far, were the best part of the experience.
I had been here once before and tried their baked cheesecake, which is pretty good as well.
CUSTOMER SERVICE
The young lady (with awesome pink hair) who took my order at the counter was very nice and patient with us as we made our decisions. I never felt rushed or that she was annoyed. There was a different girl who brought our food, and I was not a fan of how she kept reaching over our food. There was an older gentleman who kept coming up front, and I was not a fan of him sneezing and not covering his mouth (he bowed his head but never covered his mouth).
This location offers vegan gyros, which I haven't seen at other locations. I want to try those, but I don't see myself making the 45 min to an hour drive back out there for OK food and nickel and dime practices.
It always pains me to give lower stars to vegan restaurants, but honestly, the fact that they are 100% vegan is the only reason the rating isn't lower.
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