I was apprehensive taking my son here after reading all the negative reviews! However I was very surprised when I met dr. Jordan because he was very nice and professional. The office could use some sprucing up but I wasn't there for the ambiance I was there for my child and the staff was very nice. No they weren't in scrubs and it seemed to be a casual dress code which didn't bother me as long as my child received the services needed I couldn't care less what the staff dressed like. Dr Jordan was spot on with my son and what he needed and we were also able to meet with the nutritionist who was very helpful and gave us lots of great ideas dealing with my picky eater! Overall I'm am satisfied with the office and the staff!!