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  • I have 25yrs in customer service, so I recognize it when I receive it. I first used them summer of 2011. Broke down in S. Scottsdale, and my trusted tech is in Chandler. The gent was out when he said he would be, and was extremely professional and courteous. Not some reformed addict wearing filthy clothes, as we all have seen a time or two. He had me assist in lifting my car, but no more than my own comfort would allow me to do. I just listened to his directions carefully, and there was no issue. When I 'broke down' again last December, by UoP Stadium way, way out west....I called him again. Thankfully, it turned out I'd simply run out of gas, and didn't know it. That car was by then on its last legs, and burning more MPG per tank than I could keep track of. I didn't need the tow that night, afterall. If I do again, I won't call anyone else unless he tells me he can't make it.
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