Went with a group of 10 on Canada day long weekend. It was a holiday weekend and they were severely under staffed. We had reservations but waited 30 minutes to be seated. We waited for someone to help rearrange our table (there were 3 separate tables) but no one came after 10 minutes. We ended up moving everything ourselves.
Food was good...when it finally came. We basically ordered 2-3x everything on the menu except for dessert. Tables around us were complaining that they've been waiting over 30 minutes for dessert and many of them ended up cancelling their order and leaving.
Our main server was good and apologized for the wait (I didn't get his name but he made the drink menu!). He felt bad and gave us a free round of shots (which were really good!). The other servers that came by weren't so great - kept forgetting basic requests like water, cutlery, and wasabi.
As much as the restaurant is about the food, it's also about the experience. Likely won't be returning when there are places like JaBistro and Miku (who also serve aburi sushi) who have it figured out.