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  • Been to Soho and thought they did have the best uni but sushi wa has better urchin... The one star is for the uni alone. Dined in just a few hours ago. The host/ waiter was not very welcoming and the entire experience was ruined from the start. Very poor service from the waiter. I felt very uncomfortable throughout the night because he truly did begin the dining experience by being aggressive and not helpful (with suggestions, etc.). It was my first time eating at his restaurant and certainly the last. Maybe the food was fantastic but I am having a really hard time overlooking the horrible service aspect of the dining experience. The biggest restaurant sin is when a waiter or waitress attempts to be nice(r) and/ or genuinely friendly towards the end of the dining experience. Perhaps, that is a way of securing a good feedback, gratuity or a future visit?... Nah, neither one was warranted because the service was such a disappointment at sushi wa. I will never discourage anyone from trying this place. Some of the dishes (especially the uni) were fantastic. I will, however, caution to potential customers to be aware that the service can be rated a 0 out of 10. Sometimes a balance of great food and excellent customer service is the best way of attracting and retaining customers... Tonight, I am walking away from sushi wa. That's okay though... They seem to be doing well, anyways.
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