TLDR: Bagels and sandwiches are good with good selection. Sandwiches may be a little pricey. Service is so-so, but fast. Great for a quick lunch!
I really enjoy going to Hot Bagel. It helps that it's so close to Midwestern University and better than eating on campus all the time. I personally think that the deli sandwich prices are a little bit pricier than other places, but the sandwich has a fair amount of meat on it. I usually get the reuben and it's never disappointed me.
The service here is okay. They're usually really busy, so they just try to keep the line moving. They are nice, but you can tell that they are trying to get people out quickly. I personally appreciate this, so it doesn't bother me at all. On a slower day, they are super helpful and friendly. I'll be staying a regular.