came here as it was the centre point among my family, and there was 15 of us.
went to the front to see if they had any group rates or packages, the girls reply was "do you see anything like that on the board?" I hasn't even had a chance to read, I figured I'd make my life easier and just ask.
so I stepped aside (there was no line) to be polite and asked my cousins what they wanted to do. we decided on $10.45 for a game and shoe rental.
we all paid and the girl goes "you didn't count right, you still owe me money for 4 people." for which we had to pullout receipts and prove to her we all paid.
no problem with the lanes.
now, we get food, beer and pop from the bar, asked the bartender if we could have one glass of water for a child who doesn't drink pop. her response was "we're not allowed to serve water anymore"
it's tap water. it's free. we were even willing to pay for it and she still said no and told us to check the vending machine which was empty for which she told us to use the water fountain. it's a kid, he just wanted water. when my cousin asked to speak to a manager she was told to walk to the front desk and see what they could do for her. conveniently the manager was on break and never followed up.
disappointed? that's an understatement.