very nice when I walked in.. no appointment but waited 10 mines so I didn't have to wait long at all. got a pedi and a full set acrylic with gel and design so I paid $75 plus tip but two of my nails are kind of messy.. they are filed crooked, the design of the white and black has the black smeared.. not what I expected but I'm not mad because he took his time and they are very nice people