I might wait to revisit here...maybe they need some practice. I understand it's a new business with new workers but the pace of service was extremely slow. It took ten minutes just to get down the line. I listed off what I wanted "white rice, salad, fish, edamame..etc". But every time we got to a new section he would pause over each and every item and ask "did you want this......pause....did you want this?". Also I got 7 pieces of fish and a very small scoop of spicy tuna. Maybe I'm spoiled from Ahi-poki where the portion sizes are huge; not to mention the service is so fast you're practically running after your food. It looked like there were enough workers there to do a more efficient service where one person does the rice/salad and fish, one person does the toppings, and a cashier. But instead, one person took on 3 orders from start to finish. As for the food? My white rice was in clumps, like the way it is after sitting out for a long time and I could hardly taste any rice vinegar. My brother got the brown rice though and said it tasted fine. Did I mention they skimped on the fish? But boy did the pile on the toppings and sauce (my food was drowning in spicy mayo) to try and make up for it. Side note: if you get wasabi you might want to ask for it on the side...my husband got a huge dollop and then couldn't tell the difference between his avocado and wasabi and had a very risk-filled meal. I'm keeping my rating at 3 stars because I'll probably give them another try and my brother enjoyed his meal. Maybe I went on a bad day.