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http://www.openvoc.eu/poi#funnyReviews
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  • I was referred to this office by my daughters Opthomologist. She sent us here because my daughter needed her bifocal lens set high, and she has always been pleased with their lab. I checked their website, and there is a deal for a complete set of glasses for $49 and $59 depending on the lens material. Awesome. Except... When I called to see about coming in (since this office is across town), I was told the only special they have is a low vision special, which is a complete pair for $89. Lucky (or unlucky) enough, my daughter is low vision, with several eye issues including macular degeneration. $89 seems like a great price for a complete pair, especially for folks who need specialty lenses (one would assume most low vision individuals have decent prescription). The rep that I spoke to said they were full on appointments, but the best time to walk in was around 2:00 pm. I had to head over a bit early (again, it was across town and my oldest daughter had to be picked up from school by 3:00), and arrived around 1:15. The office girl was apparently just heading out to lunch, but was friendly enough to offer to stay and help us until the other girl came back from lunch. It would have been helpful to have been told the office was closed for lunch when I had originally called. Eventually, I was told that my daughters astigmatism was too high (2.25 and 2.5, which is moderate astigmatism, nothing too dramatic) and also that her bifocal lens was not included (which I expected). I was quoted $200 for one set of glasses, and the woman told me they charge extra for higher diopter lenses (which I have never been charged for). Overall, the staff was less than helpful and I felt like the special I was quoted was not true. The selection of children's frames was not spectacular, and I left upset that I had driven across town for nothing. I will not be using this shop again.
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