I could see why this place has such inconsistent reviews. I can totally agree with some of the low and high reviews on here. For example, I think they really need to work on their customer service. The wait can be horrendous here sometimes especially during lunch hours. And it seems like the employees don't even bother to rush or speed up what they are doing. Everything works on their time here.
Plus, the older lady (is she the owner?) is helllaaa stingy with the food. They measure and weigh every single thing here! Am I at a science lab? I mean I get it, you wanna maximize your $$ and keep the food portions consistent. But when restaurants start weighing your food items that really turns me off.
As for the upsides of this place. The food is decent (ok) and they got pickles and free soft serve ice cream! YES. So yea. I'm very hesitant to give more than 3 stars.