I've tried this place a couple times- once for dinner and once for breakfast. Each experience left me impressed with the quality of the food and the service. They went above and beyond to meet our needs (i.e. made fresh croissants when they had already sold out and we wanted some late morning).
Clearly they're still getting their feet off the ground, but this place has ton of potential. Great bites, well-decorated with a cool vibe, and unique concept. The complaints I read on the service can be dismissed based my my recent experiences. Certainly could use a facelift on the product offerings in the convenience store, do some marketing in the area, and provide more information the website/Facebook page. Overall, however, I hope they keep moving in a positive direction!