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| - Don't waste your money here. Plenty of better breakfast/brunch options in North Scottsdale for far less money, AND MUCH BETTER SERVICE!
I'm only giving 2 stars because our food (crab omelet and short rib omelet) was good, otherwise I would have chosen 1 star. The service was the worst I've had at any restaurant in the past 10 years. We were sat immediately (Sunday 10:28a) and given water by the hostess. Our server (if you really want to call him that), Izaiah, greeted us and took our drink orders. 11 minutes later our mimosa and Bloody Mary were served. He took our orders and left. I was out of water at this point and not offered any by any of the other servers that passed by our table including the manager. As we watched all of the other tables get refills, food and such, we sat patiently. A different server finally brought our meals. My girlfriend ordered potatoes as a side and an English muffin. I ordered bacon as a side. She got fruit and no English muffin. I got no bacon, just some cold toast. We told this gentlemen this, and that we hadn't seen our server since he took our order. He took our food back added my bacon and switched the fruit for the potatoes. The manager then came over and asked how things were. I said we were still waiting on the English muffin and I would like a refill on water and our bottomless bloody Mary's and mimosas. He made that happen. The manager (English/Australian accent) has the personality of a doorknob, he said "my apologies" about the English muffin, but didn't ask if we needed anything else or if the food was good. He waited on us more than our server, Izaiah, who seemed to brush us off after we mentioned we hadn't seen him since he took our order.
Not sure why I even left a 16+% tip (I'm usually a 25% tipper), I truly contemplated leaving nothing, after discussing getting up and leaving before he ever came to take our food order.
We really enjoyed this place before, but it seems to be going downhill. We were here a month ago 2 times in a matter of 5 days and the bathrooms were out and we were told we had to go to Tavern Americana across the parking lot to use the restroom. Not even sure a restaurant is legally able to operate without a functioning restroom.
Too bad, the food can be good. Very disappointing and directly reflects on the management of this restaurant in my opinion. Not sure we will be back.
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